Introduction
At CARS360, we are committed to protecting your privacy and personal data when you use our platform to browse cars for sale Nairobi, compare used cars for sale Nairobi, request car valuation Nairobi, explore car financing Nairobi, apply for a car loan Nairobi, or access related auto sales services.
This Privacy Policy explains how CARS360 collects, uses, stores, shares and protects your personal information when you visit our website, create an account, browse listings, contact sellers, request services, use tracking-related features, or interact with our partners.
By accessing or using CARS360, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect From Users
We collect personal, transactional and technical information to help us operate CARS360, deliver relevant services and improve your experience on our platform.
The information we may collect includes:
- Your name, phone number, email address and account login details.
- Vehicle search preferences, including make, model, price range, year, mileage and location.
- Listing details if you upload, advertise or manage vehicles for sale.
- Enquiry details when you contact sellers, dealers, CARS360 support or service partners.
- Information submitted when requesting car valuation Nairobi, car financing Nairobi, car loan Nairobi, car insurance Nairobi, comprehensive car insurance Nairobi, car tracking Nairobi or gps car tracking Nairobi.
- Communication records between you, CARS360, sellers, dealers or service partners.
- Technical data such as IP address, browser type, device type, operating system, pages visited, referral sources, cookies and usage data.
We aim to collect only the information necessary to provide, personalise, secure and improve our services.
Data From Cars for Sale in Nairobi Listings
When you browse or interact with cars for sale Nairobi, used cars for sale Nairobi or new cars for sale Nairobi listings, we may collect information about your searches, filters, saved vehicles, clicks, enquiries and viewing behaviour. This may include:
- Vehicle categories you view, such as SUVs, saloons, hatchbacks, imported vehicles, new cars or used cars.
- Search filters such as price range, mileage, year, make, model and location.
- Listings you save, compare, share or enquire about.
- Enquiries submitted to sellers, dealers or CARS360 support.
- Interest in related services such as auto sales Nairobi, car import Nairobi, valuation, insurance, financing or tracking.
We use this information to improve listing relevance, support better buyer-seller matching, optimize search results and enhance the overall CARS360 marketplace experience.
How We Use Your Information
CARS360 uses your information to provide, manage and improve our platform and services.
We may use your information to:
- Enable you to browse, compare and enquire about vehicles.
- Support users involved in selling cars Nairobi.
- Create and manage user accounts.
- Connect buyers, sellers, dealers and service partners.
- Process enquiries related to car import Nairobi, valuation, financing, insurance and tracking.
- Personalise your experience based on saved searches, preferred vehicle types and browsing behaviour.
- Send service updates, enquiry responses, support messages and account notifications.
- Improve platform performance, search quality, listings, analytics and customer support.
- Detect, prevent and respond to fraud, misuse, unauthorised activity or security threats.
- Comply with applicable legal, regulatory, tax, accounting or reporting obligations.
Where marketing communication is involved, we will provide a way to opt out where required by law.
Car Valuation, Financing and Insurance Data
When you request valuation, financing, insurance or related vehicle services through CARS360, we may collect additional information needed to process or support your request. This may include:
- Vehicle details such as make, model, year, mileage, condition, registration details and estimated value.
- Contact information required for follow-up.
- Finance-related information required to assess or refer a car financing Nairobi or car loan Nairobi enquiry.
- Insurance-related information required to quote for car insurance Nairobi or comprehensive car insurance Nairobi.
- Tracking-related information where you request car tracking Nairobi or gps car tracking Nairobi services.
We may share relevant information with approved third-party partners only where necessary to provide the service you have requested. These partners may include valuation providers, finance partners, insurance partners, tracking service providers, import partners and vehicle dealers.
CARS360 does not guarantee approval for any loan, financing, insurance or third-party service. Any agreement with a third-party provider is subject to that provider’s own terms, conditions and privacy practices.
Cookies, Tracking and Analytics Tools
CARS360 may use cookies, pixels, analytics tools and similar technologies to improve your browsing experience, understand platform performance and support relevant services.
These technologies may help us:
- Remember your preferences, saved searches and login sessions.
- Understand how users browse cars for sale Nairobi and used cars for sale Nairobi.
- Improve website navigation, page speed, search filters and listing recommendations.
- Measure advertising and campaign performance.
- Support remarketing, personalisation and relevant offers.
- Improve fraud prevention, security and platform reliability.
Some analytics or advertising tools may be provided by third-party service providers. For more details about how cookies are used and how you can manage them, please refer to our Cookie Policy.
Sharing Data with Auto Sales Partners
To provide our services, we may share limited information with trusted partners where necessary.
These partners may include:
- Vehicle sellers and dealers.
- Auto sales Nairobi partners.
- Car import partners.
- Valuation partners.
- Financing and loan partners.
- Insurance partners.
- Vehicle tracking service providers.
- Technology, hosting, analytics, payment and customer support providers.
- Legal, regulatory or compliance advisers where required.
We only share information where it is needed to provide a requested service, improve the platform, comply with legal obligations, protect users, or enforce our terms.
CARS360 does not sell your personal information to third parties.
Your Rights Over Your Personal Data
Subject to applicable data protection laws, you may have rights over your personal data.
These may include the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate, incomplete or outdated information.
- Request deletion of your personal data where legally allowed.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communication.
- Ask questions about how your information is collected, used, stored or shared.
To exercise these rights, please contact us using the details provided on the CARS360 website. We may need to verify your identity before processing your request.
How We Protect Your Information
We use reasonable technical, organisational and administrative safeguards to protect your personal information from unauthorised access, loss, misuse, disclosure, alteration or destruction.
These safeguards may include:
- Access controls and account authentication.
- Secure systems and encrypted connections where appropriate.
- Monitoring for suspicious or unauthorised activity.
- Internal data handling procedures.
- Staff awareness and access limitation practices.
However, no online platform can guarantee complete security. You are responsible for keeping your login details confidential and using secure passwords where applicable.
Data Retention
We retain your personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements and support legitimate business operations.
Where information is no longer required, we may delete, anonymise or securely archive it in line with applicable requirements and internal retention practices.
Third-Party Websites and Services
CARS360 may contain links to third-party websites, dealers, sellers, finance providers, insurance partners, car import partners, tracking providers or other service providers.
This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies and terms of any third-party provider before sharing personal information or entering into an agreement with them.
Contact Us About This Privacy Policy
If you have questions, requests or concerns about this Privacy Policy or how CARS360 handles your data when you browse cars for sale Nairobi, compare used cars for sale Nairobi, request car valuation Nairobi, explore car financing Nairobi, or access related services, please contact us through the contact details provided on the CARS360 website.
Last updated on May 15th 2026.